NORDIPTVHD · Support & information

Refund Policy

Contact support about a cancellation, billing issue or refund request.

Before ordering

Ask support to confirm the package, duration, price, connection allowance and cancellation or refund conditions before paying. Keep the written confirmation and payment reference.

How to submit a request

Use Contact Us or WhatsApp Support. Include the email used for your enquiry, package, date, payment reference and a description of the problem. Do not send full payment-card details.

Review of your request

Support will review the transaction and the terms provided for that order. This page does not promise an automatic refund, a fixed refund window or a processing deadline. Request the applicable conditions before purchasing.

Technical problems

If your request concerns playback or activation, describe the device, player and error message so support can assess the issue alongside your request. This information does not replace any applicable consumer rights.